Refund policy
At Euphoriq, we strive to provide high-quality products/services and excellent customer satisfaction. However, all sales are considered final. Refunds will only be issued under the following conditions:
Eligibility for Refunds
- Defective or Damaged Products – If you receive a defective or damaged item, please contact us within 48 hours of delivery with proof (photos/videos). We will assess the issue and offer a replacement or refund if applicable.
- Service Not Delivered – If a paid service was not delivered as promised due to an error on our end, you may request a refund within 7 days of purchase.
- Unauthorized Charges – If you notice an unauthorized transaction, report it within 3 days, and we will investigate accordingly.
Non-Refundable Situations
- Change of mind or personal preference.
- Incorrect orders placed by the customer.
- Failure to use a product/service within the specified time.
- Digital products or downloadable content (once accessed).
How to Request a Refund
- Email [ukeuphoriq@gmail..com] with your order details and reason for the refund request.
- Our team will review and respond within 5 business days.
- If approved, refunds will be processed within 7-10 business days via the original payment method.
We reserve the right to decline refund requests that do not meet the above conditions to prevent fraud or misuse.
For any questions, reach out to [ukeuphoriq@gmail..com].