Returns & Exchanges

At Euphoriq Skincare, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges within 30 days of receipt.

Return Policy:

At Euphoriq Skincare, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we offer a comprehensive return policy to ensure your peace of mind

Conditions for Returns:

Items must be returned in their original condition, unopened, and unused.

All original packaging, including tags, labels, and seals, must be intact and undamaged.

Returns must be initiated within 30 days of the delivery date.

Return Process:

Contact our customer service team to initiate the return process. Please provide your order number and details of the item(s) you wish to return.
Our team will provide you with a return authorization (RA) number and instructions on how to return your item(s).
Pack your item(s) securely in the original packaging, along with any accompanying accessories or documents.
Mark the RA number on the outside of the package.
Ship the package back to us using a trackable shipping method. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.
Once we receive your return, our team will inspect the items to ensure they meet the return conditions.
Refunds will be issued to the original payment method used for the purchase within 5-7 business days of receiving the returned items.

Defective or Incorrect Products:

If you received a defective or incorrect product, please contact us immediately upon receipt. We will arrange for a replacement or refund, including any applicable return shipping costs.

Exchange Policy:

Exchanges are subject to availability. If the desired item is out of stock, we will issue a refund or store credit.

Customers are responsible for return shipping costs for exchanges unless the exchange is due to a defective or incorrect product.

For more information or to initiate a return or exchange, please contact our customer service team at [email address] or [phone number].